Customer experience management agency Medallia has accelerated its investment across APAC by opening its Singapore Data Centre. A global business and connectivity hub, Singapore is a priority market for Medallia.
“Medallia is investing across the APAC region, supporting expansion and helping our customers drive growth by understanding and managing customer, employee and citizen experiences,” said Gavin Selkirk, APAC vice president and general manager, Medallia. “The Singapore data centre plays an integral part in ensuring we deliver on the data security and regulatory requirements of businesses who are scaling up customer and employee experience programs. We already have customers using the infrastructure and it will become the default location for many of our Asian customers.”
The data centre will host all Medallia Experience Cloud™ Solutions, including Video, Digital, Speech, Conversations, Text Analytics and the company’s artificial intelligence product, Athena. A SaaS cloud platform with enterprise-grade security, Medallia owns and maintains all backend infrastructure ensuring reliability, uptime and operational capabilities match data centres around the world.
Medallia is excited to open its doors to customers and partners including large Singaporean native and international banks, world leading commercial real estate services businesses and other industry segments as Medallia continues its accelerated growth trajectory in Asia.